All sales are final—no refunds.

In-store purchases are eligible for exchange or store credit within 10 days of purchase.

Online orders are eligible for exchange or store credit within 14 days of delivery.

All merchandise must be unworn, in its original condition, and have all original tags attached.

Jewelry, bathing suits, and sale items are FINAL SALE.

Please allow 1–2 business days for your order to be processed. Once your order has shipped, you will receive an email with tracking information.

House of Luxe is not responsible for packages that are lost, stolen, or delivered to an incorrect address provided at checkout.

House of Luxe gift cards are available for purchase in-store and online.

Gift cards may be used toward merchandise and services. They cannot be redeemed for cash, refunded, or replaced if lost or stolen.

All gift card purchases are final sale.

Local pickup is available at our Staten Island location. You will receive a notification when your order is ready.

Please wait until you receive confirmation before arriving to pick up your order.